General Information

When will Hope Haven be open to residents?

We are currently accepting residents for move-in beginning June 1, 2025. Click here to become a resident.

Where is Hope Haven located?

Hope Haven is located in Norfolk, Virginia. We are conveniently located near healthcare facilities, parks, and cultural centers.

What makes Hope Haven different from other assisted living homes?

We offer a boutique, home-like environment with personalized care, organic meals, and a compassionate staff that treats every resident like family.

Living Arrangements & Amenities

What types of rooms are available?

We offer both private and semi-private rooms, each designed for comfort and accessibility.

Are rooms furnished?

Yes, rooms come furnished, but residents are welcome to bring personal items to make their space feel like home.

Is the facility wheelchair accessible?

Yes, our home is fully disability accessible, including walk-in tubs and barrier-free pathways.

Care & Services

What kind of care is provided?

Our services include 24/7 Care Partner support, chef-curated meals, housekeeping, laundry, toiletries, and daily activities to promote mental and physical well-being.

Do you offer memory care?

While we provide brain-stimulating activities and attentive support, specialized memory care services are not currently offered.

Are medical professionals on-site?

Our Care Partners are trained in daily support services. We coordinate with medical professionals as needed, but do not have full-time medical staff on site.

Dining

Are meals included?

Yes, we provide chef-curated meals made with organic, farm-to-table ingredients. Special dietary needs can be accommodated.

Can families join residents for meals?

Absolutely! We encourage family engagement and welcome loved ones to join us for scheduled family days or by appointment.

Tours & Admissions

How do I schedule a tour?

You can schedule an in-person or virtual tour on our website or by contacting us directly by phone or email, or visiting our scheduling page.

What does the admissions process involve?

The process includes an intake form, a meeting with the prospective resident and/or caretaker (via phone, Zoom, or in person), and an optional tour.

Is there a waitlist?

Space is limited due to our boutique model. We recommend contacting us early to secure your spot or be added to the waitlist.

Costs & Payment

What is the cost of living at Hope Haven?

Rates vary based on room type and level of care. Please contact us for specific pricing.

Do you accept insurance or Medicaid?

We currently operate on a private pay basis only.

Contact

How can I reach you?

Email: info@hopehavencares.com

Phone: (757) 263-4920

Business Hours: 8:00 AM – 6:00 PM, Monday to Friday